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Privacy Policy

How Sky Play Arcade collects, uses, and protects your information.

Last updated: March 2025

Sky Play Arcade ("we", "us", "our") is committed to protecting the privacy of all visitors to our website at skyplayarcade.com ("the Site"). This Privacy Policy explains what information we collect, how we use it, and your rights under the New Zealand Privacy Act 2020. We encourage you to read this policy in full to understand our practices.

1. Information We Collect

Sky Play Arcade is designed to operate with minimal data collection. We do not require user registration, accounts, or any form of identity verification to access and play our games. The information we may collect falls into the following categories:

1.1 Information You Provide Voluntarily

If you choose to contact us through our contact form, you may provide your name, email address, and message content. This information is provided voluntarily and is used solely to respond to your enquiry. We do not use this information for marketing purposes, nor do we share it with third parties.

1.2 Automatically Collected Information

When you visit the Site, our web server automatically collects limited technical information necessary for the operation and security of the service. This may include:

  • IP address (used for security monitoring and abuse prevention)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL (the page that linked you to our site)
  • Date and time of access

This data is collected through standard server logs and is used in aggregate to understand site performance and detect potential security threats. We do not use this information to identify individual visitors.

1.3 Cookies and Local Storage

We use a small number of essential cookies and browser local storage entries to ensure the Site functions correctly. Specifically, we store a cookie consent preference (the sp_cookies_accepted key in local storage) to remember whether you have accepted or declined our cookie notice. We do not use advertising cookies, tracking cookies, or third-party analytics services that create individual user profiles. For full details on our cookie practices, please see our Cookie Policy.

2. How We Use Your Information

Any information we collect is used exclusively for the following purposes:

  • Responding to enquiries: If you submit a contact form, we use the information you provide to respond to your message.
  • Site operation: Technical data from server logs helps us maintain site performance, identify errors, and ensure stable operation.
  • Security: IP addresses and access logs are monitored to detect and prevent malicious activity, distributed denial-of-service attacks, and other security threats.
  • Compliance: We may retain certain records as required to comply with New Zealand law.

We do not use your information for targeted advertising, behavioural profiling, automated decision-making, or any purpose beyond those listed above.

3. Information Sharing and Disclosure

Sky Play Arcade does not sell, rent, trade, or otherwise share your personal information with third parties for their marketing or commercial purposes. We may disclose information only in the following limited circumstances:

  • Legal obligations: If required by New Zealand law, a court order, or a binding request from a government authority.
  • Service providers: We use trusted infrastructure providers (such as web hosting and content delivery services) that may process technical data on our behalf. These providers are contractually bound to protect your information and use it only for the services they provide to us.
  • Safety: To protect the rights, property, or safety of Sky Play Arcade, our users, or the public, where we believe disclosure is necessary and proportionate.

4. Data Retention

Contact form submissions are retained for up to 12 months to allow us to follow up on enquiries if needed, after which they are securely deleted. Server logs are retained for up to 90 days for security and performance monitoring purposes, after which they are automatically purged. Cookie consent preferences are stored in your browser's local storage and persist until you clear your browser data or change your preference.

5. Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have several important rights regarding your personal information:

  • Right of access: You may request access to any personal information we hold about you. We will respond to such requests within 20 working days, as required by the Act.
  • Right of correction: If you believe any personal information we hold about you is inaccurate, incomplete, or misleading, you have the right to request correction.
  • Right to request deletion: You may request that we delete personal information we hold about you, subject to any legal obligations that require us to retain certain records.

To exercise any of these rights, please contact us at [email protected]. We will verify your identity before processing any request to ensure the security of your information.

6. Data Security

We take reasonable technical and organisational measures to protect the information we collect from unauthorised access, alteration, disclosure, or destruction. These measures include encrypted connections (HTTPS/TLS), secure server infrastructure, access controls, and regular security reviews. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Sky Play Arcade is intended for adults aged 18 and over. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected information from a minor, we will take prompt steps to delete that information.

8. External Links

Our Site may contain links to external websites, such as the Gambling Helpline NZ and Choice Not Chance. These links are provided for your convenience and to facilitate access to support resources. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Office of the Privacy Commissioner

If you are not satisfied with our response to a privacy-related enquiry, you have the right to lodge a complaint with the Office of the Privacy Commissioner of New Zealand. You can contact them at:

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us: